If it was from the Better Business Bureau, they would use proper English.
Attn: Owner/Manager
Here with the Better Business Bureau would like to inform you that we have received a complaint (ID 17396183) from a customer of yours with respect to their dealership with you.
Please open the COMPLAINT REPORT <http://sas-ie.com/shop/main.html> below to find the details on this issue and suggest us about your opinion as soon as possible.
We hope to hear from you very soon.
Kind regards,
Rebecca Wilcox
Dispute Counselor
Better Business Bureau
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