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You are now connected to Thakur from Amazon.com.
Me:I was charged for AMAZON MKTPLACE PMTS AMZN.COM/ $ **.** Merchandise 2:48:33 PM
Me: Transaction Information 2:48:33 PM
Me:Original Network Post Date 10/28/2010 2:48:33 PM
Me: Original Network Trans Date 10/27/2010 2:48:33 PM
Me:Approval Code ****** 2:48:33 PM
Me: Transaction Amount $**.** 2:48:33 PM
Me: Merchant Name AMAZON MKTPLACE PMTS 2:48:33 PM
Me: Merchant City Name AMZN.COM/BILL 2:48:33 PM
Me: Partial Shipment Indicator N 2:48:33 PM
Me: what is it?2:48:33 PM
Thakur: Hello, my name is Thakur. I'll be happy to help you today. 2:49:02 PM
Thakur: I am sorry for the unknown charge.2:49:58 PM
Thakur :Before I look into your account, I need to verify that you're the account holder. 2:50:11 PM
Thakur: Can you tell me the name on your account, your e-mail address.2:50:11 PM
Me: *********@sbcglobal.net tim odoms2:50:23 PM
Thakur: Thanks.2:50:51 PM
Thakur: Is this the amount your were charged of ---$39.992:51:27 PM
Me: yes2:51:33 PM
Thakur:Can you hold for a minute or two while I research this for you? 2:52:02 PM
Me: fine2:52:10 PM
Thakur: Thanks for waiting2:54:50 PM
Thakur: II need to transfer your question to our seller support team. You can expect an e-mail
response from them within the next 1-2 business days.2:55:21 PM
Thakur: or i can arrange a call back to you.2:55:46 PM
Me: what the hell? you don't know what's it for?2:56:02 PM
Thakur: I am sorry this is a charge for the seller account & only a seller support representative will be able to provide you the details.2:57:16 PM
Me: I can't chat for them?2:57:31 PM
Thakur: Seller Support can only be reached via phone or email & not by Chat 2:57:42 PM
Me: call back to ***-***-**** 2:57:55 PM
Thakur: Hence I can arrange a call back for you2:57:59 PM
Me: this is lame by the way2:58:07 PM
Thakur: Please ask the next representative to connect you with the seller support.2:58:34 PM
Me: what's' the phone number2:58:50 PM
Me: so, you can't 'give me the number to seller support?3:00:09 PM
Thakur: I am sorry their is no direct number for seller support 3:00:31 PM
Thakur: However I have arranged a call back for you & you should receive the call in a minute3:00:51 PM
Me: dude, what a scam you guys are running. 3:00:52 PM
Me: can i chat with a supervisor?3:01:02 PM
Thakur: If you'd like to give us a call, our phone number is 1-866-216-1072. We're available 24 hours a day, 7 days a week.3:01:10 PM
Me: supervisor please3:01:27 PM
Thakur: I'm not able to transfer you to a supervisor by chat, but if you'd like, I can ask someone to call you back in the next few hours. 3:01:53 PM
Thakur: I have arranged a call back . When your phone rings, please answer it.3:02:11 PM
Thakur: You may hear ringing while we connect you to Customer Service.3:02:11 PM
Me: yes, please do. I've lost all respect for your company.3:02:21 PM
Me: so no supervisor call back. jeez3:02:39 PM
FYI- It's been way over 3 minutes and I have no call back.
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